When critical equipment on board needs calibration, service or new certificate and this can not be operated through our online or distant tools, exchange of the instrument(s) in question to newly calibrated and fully serviced one(s), is possible. No fees are charged for exchange at Prime Products service centers.
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Calibration and maintenance needs can be tailored to specifically meet the demands of our customers. Routine maintenance is essential to ensure optimum performance, reliability and extended operational life. In addition, equipment installed overseas is fully supported globally by our network, given the most comprehensive maintenance programme available.
Depending on the nature of the contract, our services can be carried out on our premises and Service centers; Piraeus, Singapore, Fujairah, Rotterdam Houston & Limassol. Our Safety specialists, are always up to date, ensuring the most efficient and cost effective repair calibration and maintenance services.
By entering Prime Product’s Service & Calibration monitoring program for your equipment maintenance, calibration, service and monitoring, you join a network of expertise and skills. Through our web platform, you can have access to all your equipment needs and specifications and you can check and control your instruments at any time.
When critical equipment needs calibration, service or new certificate, Prime Products will contact the person in charge to determine the next appropriate port of call in order to forward newly calibrated & fully serviced instruments to the indicated port.
As soon as the vessel arrives and the new batch of instruments is received, the master should check their operability and release the old set together with their accessories. If the offload takes place at Prime Service Centers (Piraeus, Singapore, Fujairah, Rotterdam, Houston, Limassol) no transportation charges and clearance fees to be charged.
